Connecting chatbots to Hubspot with Zapier webhook

Go to Zapier and create a new zap

 

On the App & Event, choose the app Webhooks by Zapier and trigger event Catch Hook and select Continue

 

 

Copy your Custom Webhook URL and paste it on the settings of the chatbot you want to integrate. Click on continue.

 

 

Save your chatbot, go to preview, and complete a full submission to test if the webhook can track your submission.

 

On Zapier click on Test & Review and select the request you want to track

 

 

On point 2., choose app Hubspot and Action Event Create or Update Contact

 

 

Select continue and choose your Hubspot account.

If you don't have yet connected with your Zapier account, you can Edit Accounts and log in.

 

Continue to Customize Contact.

 

Here, you should fill the required fields so the lead integrates properly in your Hubspot 

 

 

To fill the Contact Email, you should select the "Customer Email" result

To fill the First Name, you should select the "Customer Name" result

To fill the Phone Number, you should select the "Customer Phone" result

 

After you filled all the data you want, select Done Editing and run the last test.

 

Turn on your zap and you're ready to go